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Getting paid · Creator Kamai editorial · 7 October 2026

Make payment follow-ups easy to act on.

A reference, an amount and a specific question make a stronger starting point than an unclear chase.

Keep the records together

Save the agreed scope, acceptance of the work, invoice, payment terms and the relevant billing contact. Use a consistent reference in your messages. If the brand works through an agency, establish which entity is responsible for paying you rather than assuming the person who sent the brief handles finance.

Ask a question they can answer

State the reference, outstanding amount and agreed payment date. Ask for the payment status and expected transfer date. Offer to resend missing paperwork. If they say payment was made, request the transaction reference before marking the amount received.

Record what actually happened

Distinguish an expected payment, a promise to pay and money actually received. If only part arrives, record that amount and keep the remaining balance visible. The local notebook is a personal record; it does not connect to your bank or verify a transfer.

Escalate deliberately

If ordinary reminders do not resolve the issue, review the agreement and seek advice suited to the facts. This site does not generate statutory interest demands, determine legal eligibility or promise recovery. Keep communication factual and preserve the records you may need.

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